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Offline Mode · Feature Deep-Dive

Your store keeps selling. Even when the internet doesn't.

WiFi drops. Routers freeze. Connections go down on the busiest nights. It happens — and when it does, your register keeps running, every transaction is saved, and your customers never notice a thing.

(844) 551-ONUS
Clover Mini · Register #3Offline
Internet disconnected
Sales continue uninterrupted
Sale in progress#4032
Tito's Vodka 750ml$24.99
Corona 12-pack$18.50
Total$43.49
Will sync when online
14 queued
Up to 7 days offline
Feature Overview

A connection issue is an IT problem. Not a business problem.

For most POS systems, losing internet means losing the ability to take payments. Staff scramble, customers wait, and every minute of downtime costs real revenue. For a liquor store — especially on a Friday night or during a holiday rush — that's not acceptable.

ONUS Offline Mode, powered by Clover, switches seamlessly the moment your connection drops. Payments are accepted, transactions are queued, and everything is submitted and processed automatically once you're back online. No manual catch-up. No disruption to your customers. Your store runs. Period.

Key Benefits

Built so a WiFi outage is never a revenue outage.

01
Uninterrupted Sales

Sales continue without interruption.

When the internet goes down, your Clover device keeps accepting payments — cards, contactless, and manual entries — exactly as it does when online. Your customers never know anything happened.

POS Terminal · Live SaleOffline
Connection lost · Continuing to accept payments
Total due$67.42
Card · Tap
Card · Insert
Contactless
Manual entry
Customer experience · unchanged
02
Auto-Sync

Transactions queued and auto-submitted.

Every offline payment is securely stored on the device. The moment your connection is restored, transactions are automatically submitted for authorization — no staff action required.

Transaction QueueLive
Stored securely · 14 transactions
#4029$48.20
Queued
#4030$22.50
Queued
#4031$76.00
Syncing
#4032$43.49
Authorized
Connection restored
All transactions auto-submitting
03
7-Day Coverage

Up to 7 days of offline operation.

Your devices can continue taking offline payments for up to 7 days — giving you full coverage through extended outages, not just brief blips.

Offline Operation WindowOffline
Outage timeline
7 days of continuous coverage
Sales captured
182
Mon
Tue
Wed
Thu
Fri
Sat
Sun
Offline beginsDay 7 + restored
04
Pre-Enabled

Enabled by default on every key device.

Offline Mode comes pre-enabled on Clover Station, Station 2, Clover Mini, Flex, and Mobile — so you're protected from day one without any setup required.

Devices · Offline CoverageLive
Clover Station 2
Enabled
Clover Mini
Enabled
Clover Flex
Enabled
Clover Mobile
Enabled
Enabled by default · No setup required
05
Risk Controls

You decide every offline limit.

There is no Clover-imposed cap. You set the maximum amount per offline transaction, the total offline cap on a device, and the approval threshold for larger amounts — all defined by your store, enforced automatically.

Risk Settings · Clover Station 2Live
All values · Set by you · No Clover cap
Per-transaction limitYour choice
$200
You set itdrag to change
Total offline capYour choice
$2,500
You set itdrag to change
Manager approval above
Your choice
$150
Problems It Solves

Connection issues happen. Lost sales shouldn't.

Internet outages during peak hours

Old way

Friday nights, holiday weekends, and busy events — exactly when you can't afford downtime.

With ONUS

Offline Mode keeps your busiest moments uninterrupted, no matter what happens to your connection.

Staff confusion at the register

Old way

A dropped connection creates panic at the counter, slowing every customer interaction.

With ONUS

Staff keep working exactly as they always do — the system handles everything behind the scenes.

No visibility into what happened offline

Old way

Outages used to leave gaps — no clear record of what was sold or when.

With ONUS

Every offline transaction is logged, queued, and submitted with a full record — so you always know exactly what was processed.

Setting Offline Payment Limits

Every dollar limit is yours to set.

There is no Clover-imposed amount. Configure how offline payments are handled across each device — per-transaction limits, total cap, and approval thresholds are all defined by your store. Adjust any value through your Clover dashboard or directly on the device itself.

Per-transaction limit

Set the maximum dollar amount for any single offline payment — the figure is entirely yours to choose. Transactions above your limit are declined or held for merchant approval, protecting you from large-value risk during an outage.

Example · You decide$200

Total offline payment cap

Set a cumulative limit across all offline transactions on a device. Once your total is reached, the device stops accepting offline payments — giving you a hard ceiling on your exposure that you control.

Example · You decide$2,500

Merchant approval threshold

Require manual approval for any offline payment above an amount you choose. This keeps your team in control of higher-value transactions when the connection is down.

Example · You decide$150
Important Things To Know

Offline Mode is powerful — and designed to be used responsibly.

When you accept a payment offline, you are accepting a degree of risk. If a card is declined, expired, or cancelled when the transaction is submitted, that payment will not go through. To manage this:

  • Set per-transaction limits that reflect a reasonable risk threshold for your store.

  • Use the merchant approval feature for higher-value transactions during outages.

  • Note that EBT and gift card payments are not supported in Offline Mode.

These safeguards are built into the system so you can use Offline Mode with confidence — not hesitation.

Why Liquor Store Owners Love This

The last thing you need during a rush is a system failure.

Requires nothing from your staff

Offline Mode activates when the connection drops and deactivates when it returns. Your team doesn't change a thing — they just keep selling.

Protects you without exposing you

The configurable limit system means you're never blindly accepting risk. You decide how much offline exposure is acceptable — per transaction and in total — and the system enforces it automatically.

Works across every device

Every Clover device can be configured independently. One station can have a $100 offline limit while another has $200 — depending on where it's used and what it typically handles.

A reliable store doesn't depend on a reliable WiFi signal.

ONUS Offline Mode means your business isn't held hostage by your internet connection. Whatever happens to your connection — your store stays open, your team keeps working, and everything settles cleanly on the other side.

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